Emergency Case Study

Saving the Bacon!

 

Emergency Case Study

“We were very impressed with the prompt response we received from Team Refrigeration. The refrigerated trailer was ideal for our needs and we couldn’t have continued trading without it. Team Refrigeration literally saved our bacon.”
Jason Workman, Manager, The Nut Tree, Worle

“We were able to deliver a refrigerated trailer to the site in less than 60 minutes,” said Tim Edwards, Managing Director, Team Refrigeration. “We do our utmost to get to emergency coldroom break-downs as soon as we possibly can and we were delighted to help Jason out.”

Jason and his staff were able to continue working as if nothing had happened, thanks to the portable refrigerated trailer supplied by Team Refrigeration at a moment’s notice and situated just outside the venue.

Minutes to Delivery

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Customer Satisfaction

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Bacon Saved

Amazing Result

Summary

  • Cold room breakdown
  • Machinery parts unavailable for 7 days
  • Team Refrigeration provides back-up solution within the hour
  • The Nut Tree continues trading as usual with minimal impact

When the Nut Tree country pub at Worle suffered a breakdown to the refrigeration unit in their cold room, they expected a quick call to the engineer to sort it out. But when the engineer informed them that the machinery needed parts which would take several days to arrive, suddenly they faced a situation which could literally stop them trading – with serious financial consequences not to mention damage to its hard earned reputation.

Fortunately, Jason (the pub manager) called Team Refrigeration, who were quick to respond.

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